FAQ COACH
Most frequent questions and answers
My account
WEB
To update your profile information, including your name, username, profile photo and email address associated with your account:
1. Click on your avatar in the top right then tap Profile
2. Change the information.
APP
To update your profile information, including your name, profile photo and password associated with your account:
1. Click on VFA avatar in the top left then tap Profile
2. Change the information.
WEB
The tutorial is always available on 
at the top menu.
APP
The tutorial is always available on the VFA main menu.
WEB
Once you create a VFA coach account and join our family, you need read the VFA program guide.
To find it tap Coach Guide at the top menu.
APP
Once you create a VFA coach account and join our family, you need read the VFA program guide. To find it tap VFA avatar (Main menu).
Payment
VFA subscription is via iOS app store, Android app (Google Play/Huawei). Managing your subscription will depend on the platform for which you subscribed. We offer an annual plan for coach and players, the subscriptions are auto-renewing unless cancelled.
If you would like to update your billing / credit card information, you will need to update your info within the subscription service you originally subscribed through.
Ios:
Edit a payment method:
- Open the Settings app.
- Tap your name.
- Tap Payment & Shipping. You may be asked to sign in with your Apple ID.
- To update a payment method, tap the payment method, then edit your information.
Android:
Edit a payment method:
- Open the Google Play app.
- At the top right, tap the profile icon, Tap Payments & subscriptions > Payment methods > More > Payment settings.
- If asked, sign in to Google Pay.
- Under the payment method you want to remove, tap edit.
- Make your changes.
- Tap Update.
You can cancel your subscription at any time on iOS app store, Android app (Google Play/Huawei).
Android: Google play
To cancel your VFA subscription, login to Subscriptions and Services. Find the subscription you would like to cancel and select “Manage” and then select “Cancel subscription.” More information.
iOS app store:
To cancel your VFA subscription on your iPhone or iPad, open the Settings app on your device:
Settings app > iTunes & App Store.
Tap your Apple ID at the top of the screen.
Tap View Apple ID.
You might need to sign in or use Touch ID (or use Face ID if available).
Tap “Subscriptions” and select the subscription you would like to cancel.
Select “Cancel Subscription” and then “Confirm.” More information.
We do have a fully functioning 7 day trial available which is identical to the product that you may download and try before making a purchase.
WEB
To delete your account:
- Click on your avatar in the top right then tap Profile
- Delete your account
APP
To delete your account:
- Click on VFA avatar in the top left
- Tap Profile
- Tap delete
If you experience an unexpected behavior by VFA, we would appreciate it if you would let us know. We collect bug reports sent by users to detect emergencies and other issues. The bug reports are monitored by our developers, you can report a bug by clicking here. Make sure it as detailed as possible, including device (iOS / Android model), username, describing the action you were taking when the issue occurred and also taking a screenshot to include in the report.
Skills and exercises
WEB
The Virtual Football Academy delivers a unique comprehensive interactive technical football skills program consisting of 100 individual skills, divided in 25 levels of each level, each level having 4 skills, each one increases in level of difficulty. VFA have also divided the skills into 12 different functional football categories.
The skills are featured Home at the left menu, tap Skills
You can sort the skills by Level, by Category, by Course
From this you can send homework and schedule the skill
- Tap on the skill avatar to view the 3D
- Record the Augmented reality
If you click on a skill you will view the skill description plus the hint and most frequently made mistakes of the skill. Also can tap:
1. Player: The player(s) that the coach have assigned the skill
2. Videos: The AR the player(s) have sent to coach
3. Favorites: The AR the coach liked
APP
The Virtual Football Academy delivers a unique comprehensive interactive technical football skills program consisting of 100 individual skills, divided in 25 levels of each level, each level having 4 skills, each one increases in level of difficulty. VFA have also divided the skills into 12 different functional football categories.
The skills are featured Home, tap Skills
Tap filter to sort the skills by Level, by Category, by Course
If you click on a skill you will view the skill description plus the hint and most frequently made mistakes of the skill. Also tap:
1. Players: The player(s) that the coach have assigned the skill
2. Videos: The AR the player(s) have sent to coach
3. Favorites: The AR the coach liked
From this you can send homework and schedule the skill
Tap on the skill avatar to view the 3D
Record the Augmented reality
WEB
We developed over 80 group exercises of 2 and 3 players to practice the 100 individual skills according to their categories, the exercises are also increasing in level of difficulty.
The exercises are featured Home at the left menu, tap Exercises
You can sort the exercises by 2 players and 3 players
If you click on a exercise you will view, by tapping:
1. Left foot – Other – Right foot: The list of the skills the players can practice on this exercise
2. Info: additional information of the exercise
From this you can schedule the exercise
Tap on the exercise avatar to view the 3D
Record the Augmented reality
APP
We developed over 80 group exercises of 2 and 3 players to practice the 100 individual skills according to their categories, the exercises are also increasing in level of difficulty.
The exercises are featured Home, tap Exercises
Tap filter to sort the exercises by 2 players and 3 players
If you click on a exercise you will view, by tapping:
1. Left foot – Other – Right foot: The list of the skills the players can practice on this exercise with left foot, other and right foot.
2. Info: additional information of the exercise
From this you can schedule the exercise
Tap on the exercise avatar to view the 3D
Record the Augmented reality
APP
All our program is available to record in Augmented reality on the app.
Find the skill or exercise featured Home.
Click on the skill or exercise,
Tap on the exercise avatar , you will be able to reproduce the 3D.
Tap 
on the top right to Record the Augmented reality, follow the instructions.
My team and players
WEB
To create a new team:
1. Go to Teams.
2. Tap Add new team
3. Type in the team information.
APP
To create a new team:
1. Go to the main menu, tap my teams.
2.Tap the plus button.
3. Type in the team information.
WEB
Yes, you can edit the team settings, activate and delete it. Also, you can see the list the players that are members of the team:
1. Go to Teams.
2. Tap 
3. Choose if you want to activate, edit or delete the team.
APP
Yes, you can edit the team settings, activate and delete it. Also, you can see the list the players that are members of the team:
- Go to the Main menu, tap my teams.
- Tap on the team you want to change
- Choose if you want to activate, edit or delete the team.
WEB
To invite new players:
- Go to the Teams,
- Select the team.,
- Tap Send invitation
- Type the player email and the working method.
APP
To invite new players:
1. Go to the My Team.
2. Tap the plus button.
3. Type the player email and the working method.
WEB
To See the player profile and the AR(s) videos he/she has done as homework:
- Go the Teams,
- Select the player´s team,
- Look for the player on Members.
APP
To See the player profile and the AR(s) videos he/she has done as homework:
1. Go to My Team,
2. Select the player and see the profile
WEB
Yes, we developed 3 different ways of working with the curriculum:
The skill levels program, the Football category program, the 5 different courses.
Go to player´s profile. To See the player profile and the AR(s) videos he/she has done as homework:
- Go the Teams,
- Select the player´s team, look for the player on members.
- Tap
and choose the working method and the level, category or course.
APP
Yes, we developed 3 different ways of working with the curriculum:
The skill levels program, the Football category program, the 5 different courses.
Go to player´s profile: To See the player profile and the AR(s) videos he/she has done as homework:
- Go to My Team,
- Select the player and see the profile
- Tap
- Choose the working method and the level, category or course.
Reviews and rates
WEB
“After coach have sent the homework, the student/player compares the performance with the skill of the player in the Augmented Reality function and can send his best practice performance video to the coach. Coach then checks the video and rates the performance”.
In the Reviews tap Inbox to view the AR player(s) have sent to the coach appear here. Choose the AR, view it and rate it. Remember the approval grade is from 7.
On Pending homework: The homework you have assigned to the player(s).
APP
“After coach have sent the homework, the student/player compares the performance with the skill of the player in the Augmented Reality function and can send his best practice performance video to the coach. Coach then checks the video and rates the performance”.
In the Reviews tap Inbox to view the AR player(s) have sent to the coach appear here. Choose the AR, view it and rate it. Remember the approval grade is from 7.
On Pending homework: The homework you have assigned to the player(s).
WEB
Homework is of vital importance in the development of the player, should be done on a daily basis; it will improve the individual technical quality and level of the player, and prepares the player for the coming training sessions.
1.To send the skill as homework, click on to the skill you want to assign.
2.Tap Send homework and choose the players by clicking on the check box and send.
The player(s) will be notified.
If the coach already assigned homework and it is not completed, the coach can not assign new homework.
APP
Homework is of vital importance in the development of the player, should be done on a daily basis; it will improve the individual technical quality and level of the player, and prepares the player for the coming training sessions.
1.To send the skill as homework, tap on to the skill you want to assign.
2.Tap Send homework and choose the players and send.
The player(s) will be notified.
If the coach already assigned homework and it is not completed, the coach can not assign new homework.
WEB
After receiving the homework, the coach then evaluates the player´s performance and will give the necessary advice for improvement and provide feedback to the player. To progress to the next skill, the player needs to have an average skill rating of 7 or higher.
See below:
1 – 3 Not good enough yet
4 – 5 Not there yet, try harder
6. Acceptable but needs improving
7. Satisfactory, keep practicing, you can go to the next skill
8. Good, go to the next skill
9. Very Good, go to the next skill
10. Excellent, go to the next skill
To check the players AR videos go to Inbox on the Reviews at the left menu, then tap Rating and choose the score.
APP
After receiving the homework, the coach then evaluates the player´s performance and will give the necessary advice for improvement and provide feedback to the player. To progress to the next skill, the player needs to have an average skill rating of 7 or higher.
See below:
1 – 3 Not good enough yet
4 – 5 Not there yet, try harder
6. Acceptable but needs improving
7. Satisfactory, keep practicing, you can go to the next skill
8. Good, go to the next skill
9. Very Good, go to the next skill
10. Excellent, go to the next skill
To check the players AR videos go to Inbox on the Reviews, then select the skill, and choose the score.
Training
WEB
The regular training session consists of 4 parts: warming up skills, individual skills training, group exercises with 2 or 3 players and small-sided games. We also recommend an exchange training session, described on the Sequence of learning on the coach guide.
Tap Training at the left menu to view the training plan schedule.
APP
The regular training session consists of 4 parts: warming up skills, individual skills training, group exercises with 2 or 3 players and small-sided games. We also recommend an exchange training session, described on the Sequence of learning on the coach guide.
Tap Training to view the training plan schedule.
WEB
The coach can optimize the time with the Training plan, organize the training sessions, assign skills and exercises for a particular date.
1.To assign the skill or exercise on the schedule, click on to the skill or exercise you want to practice on the training session.
2.Tap Schedule and choose the date, type a description and accept.
The player(s) will be notified.
APP
The coach can optimize the time with the Training plan, organize the training sessions, assign skills and exercises for a particular date.
1.To assign the skill or exercise on the schedule, tap on to the skill or exercise you want to practice on the training session.
2.Tap Schedule and choose the date, type a description and schedule.
The player(s) will be notified.
Chat
WEB
Yes, when necessary you can send private messages and give advice for improvement and give feedback to the student/player.
Tap Chat at the left menu, from this you can choose a player, compose your message and send it.
APP
Yes, when necessary you can send private messages and give advice for improvement and give feedback to the student/player.
Tap Chat at the right top, from this you can choose a player, compose your message and send it.
Stats
WEB
The Team average score, Team average percentage, Team mastered skills and the Players that sent homework are the statistics displayed by VFA.
You can find them on Stats at the left menu
APP
The Team average score, Team average percentage, Team mastered skills and the Players that sent homework are the statistics displayed by VFA.
You can find them on Stats at the left menu
